All training workshops provided by Headline Media UK Training and Consultancy Ltd. are considered confirmed bookings when a delivery date or dates are mutually agreed between us (the provider) and you (the client) and a deposit is paid.
A 50% deposit (half of the total training costs) is required at the time of booking, to confirm date(s) and training resources. The remaining balance is due within 14 days of the training completion date(s). Charges may be applied for late payment(s).
If, for any reason, you (the client) cancel the agreed training, the following cancellation rates apply:
- 30-15 calendar days before training date: 25% of total workshop cost
- 14-8 calendar days before training date: 50% of total workshop cost
- 7 calendar days or less before training date: 100% of total workshop cost
At its discretion, Headline Media UK Training & Consultancy Ltd. may consider the rescheduling of training workshop dates, without the imposition of cancellation penalties.
If we (the provider) cancel for any reason, we accept no responsibility for any losses nor will we pay any compensatory costs.
Travel time is free of charge up to four hours in total. Any hours exceeding this may be charged at £45.00 +VAT per hour.
Any travel, overnight accommodation and reasonable subsistence to be provided and/or reimbursed by you (the client), by prior arrangement.
Mileage is charged at 50 pence per mile from our Oxfordshire base. If we (the provider) use public transport, it will be charged at cost.
When follow-up, refresher training is included in a workshop package, this is delivered online by one trainer, usually via Zoom, unless otherwise agreed.
Nothing said or written during our training workshops, or in the preparation of them, will be disclosed to external parties, without the prior consent of you (the client).